Effective date: 14 January 2025
We are on a mission to make the web a better place. The following terms, as well as our Policy, Terms of Service and Account Access Policy, apply to all users.
Welcome to a www.upigateways.com, the website of NAME HOSTY PRIVATE LIMITED, a company registered under the Companies Act,2013, India having its registered office at MOHAR SABANG KHARGAPUR WEST MIDNAPUR WB 721161 IN, hereinafter referred to as “upigateways” , “UPIGateways”, “UPI-Gateways”, ”we”, ”us”, “Company”, “1st Party”. The user using this Website (the “Site”) and the services made available on the Site or on Applications, Tools, Plugins, Extensions, APIs published on the Site and available for distribution on registered, recognized and official 3rd party platforms, is subject to these Terms of Service (these “Terms”, “Agreement”).
UPIGateways provides Software and services for paperless, hassle-free documentation. Software and services include but are not limited to, generation, facilitation, management and distribution of electronic signatures, storage, sharing, digitization, validation and verification of documents based on the user’s identity. (the ”Services”).
The Individual or Company that the Individual is representing, intending to use or using our Services, whether in individual capacity or representing a registered legal entity, is hereinafter referred to as “Customer”, “User”, “you”, “him/her”, “they”, “2nd Party”.
Collectively, Company and User to be hereinafter referred to as “Parties” and Each a “Party” By using any of our Services, you agree to be bound by, and use our Services in compliance with, these Terms of Service in entirety. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, WE ENCOURAGE YOU NOT TO PROCEED WITH USE OF OUR SERVICES.
This page will be updated whenever there is a change to the Terms. It is your responsibility to check this URL frequently to keep yourself informed about UPIGateway’s Terms. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of our Services after such changes have been published to our Services will constitute your acceptance of such revised Terms.
The term "UPIGateways" name used within our services refers solely to the brand name and does not determine the nature of the business associated with it. The name is used for identification purposes and does not imply any specific type of business.
UPIGateways doesn’t have any license for or doesn’t claim ownership rights pertaining to any documents, files submitted by you to its platform for using its Services (“Content”). These Terms do not grant us any licenses or rights to your Content except for the limited rights needed for us to provide the Services to you. Limited rights include but are not limited to copying, storing, extracting data, verifying, sharing Content for purposes of research and development, gain or otherwise, but in complete accordance with UPIGateway’s Privacy Policy and/or applicable laws of the land, and with your full consent.
*User can subscribe to all or part of Services, as is offered by the Company and made available to the User from time to time.
*User can discontinue/cancel/unsubscribe his/her subscription/account for all or part of Services subscribed to from the Company anytime. However, in such an event the Company is not liable to refund any fees paid by the User to the Company towards use of Services.
*User can anytime unsubscribe from promotional communication that may be sent by the Company to the User from time to time. However, this is limited to promotional communication only. Transactional and Informational communication may still be sent to the User by the Company, as this is necessary for delivering the Services to the User.
*User has complete ownership rights on Content submitted by him/her to the Company as described in “Ownership of Content” above.
*User takes full responsibility of the Content submitted by him/her to the Company. Any and all claims that may arise pertaining to the submitted Content, including but not limited to Copyright, Trademark, License, will be the User’s responsibility.
*User assures the Company that Content submitted by him/her to the Company is free from virus, trojans, malware, malicious scripts etc.
*It is the User’s responsibility to keep his/her access credentials to the Site safe and protected from unintended use. The User further agrees to notify the Company if the password is lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised and takes full responsibility for any and all activities that occur under the User’s account, whether or not you as the User is the individual who undertakes such activities. The User agrees to immediately notify the Company of any unauthorized use of User’s account or any other breach of security in relation to password or our Services that is known to the User.
*It is the User’s responsibility to respect all prior agreements/policies, if any, that the User may be party, to directly or indirectly, pertaining to the Confidentiality of the Content submitted to the Company. The Company can not be held responsible or liable in any manner in an eventuality of the Content submitted by the User to the Company containing any Confidential information that the User is not supposed to submit as per prior agreements/policies he/she may be party too.
*User will not use our Services to:
*upload, post, email, or otherwise transmit any Submission that contains unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
*harm us or third parties in any way;
*impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
*upload, post, email, or otherwise transmit any Submission that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
*upload, post, email or otherwise transmit any Submission that infringes any patent, trademark, trade secret, copyright, or other right of any party;
*upload, post, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other forms of solicitation;
*upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
*interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
*intentionally or unintentionally violate any applicable local, state, national or international law or regulation;
*“stalk” or otherwise harass another; or
*collect or store personal data about other users.
*User agrees to only use trusted and secure computing devices (computer, mobile, tablet) and networks to access his/her account on the Site. If the User is using any shared or public device to access the Site and Services, the User is completely responsible for any risk associated with such activity.
*The User shall be strictly responsible for any third party claims and actions that may arise solely owing to the breach of the terms and conditions contained herein by the User. Further, the User shall also assume any and all liability and responsibility for such of User’s actions which result in the breach of the terms and conditions contained herein or the violation of any domestic or international laws.
*The Company shall have the right to discontinue offering free services, if any for the User at any point in time.
*The Company shall have the right to limit the quantum of free services to any number it desires at any point in time.
*The Company shall have the right to refuse offering Services to the User if the User does not or fails to register himself/herself/itself with the Company for specific services requiring pre-requisites, mandatory registrations etc as published by the Company from time to time.
*If a subscription is not discontinued, cancelled by the User, the Company has the right to renew the subscription as per subscribed plan and associated terms automatically, without prior initiation from the User. In such an event, no refund of fees will be processed.
*User grants the Company the right to send him/her any and all Transactional and Informational communication anytime by any mode of communication as furnished by the User to the Company.
*In case of Content submitted by User is found to contain virus, trojans, malware, malicious scripts etc, the Company reserves the right to prevent such Content from getting submitted to its Site.
*If the Company detects any suspicious activity on the User’s account, the Company reserves the right to forcefully terminate the logged in session, automatically change access credentials and send appropriate communication to the User.
*Company has the right to publish, quote, cite the User and/or his/her Organization’s Logo, Use of Services, Comments about the Site and/or Services on the Site or on 3rd Party sites, in electronic or print form, either in part or whole for activities including but not limited to, case studies, marketing, advertising itself, its Site and/or Services without prior consent of the User or his/her Organization, whether in writing or oral.
*The Company bears responsibility for the security the Site and associated systems.
*It is the Company’s responsibility to deliver Services to the best of standard and be cognizant of the fact that any service disruption may disrupt the User’s work. The Company will try to maintain Service uptime to the highest level possible.
*The Company is responsible for performing periodic upgrade and maintenance activities as identified by the Company, and shall communicate regarding any scheduled Service downtime arising out of such instances, to the User either published on the Site or via. Communication sent to the User directly.
*Company shall be responsible in maintaining the Privacy of User and Content as outlined in the Privacy Policy.
*It is the Company’s responsibility to provide the User with Invoices and Receipts for all Fees to be paid or already paid by the User.
*The User acknowledges and agrees that all the rights, title and interests in the Site and/or the Services and all the Intellectual Property rights therein or related thereto are solely and absolutely owned by the Company or its licensor and shall continue to vest with the Company or its licensor during and after the term of this Agreement.
*Nothing in this Agreement provides any right, title and interests of license, assignment or ownership in the Site and/or the Services or the Intellectual Property rights therein or associated therewith, and the Company reserves all rights in relation thereto not expressly granted to the User under these Terms.
*The User hereby undertakes that the User shall not apply, either by himself/ herself/itself or through any third party, for any copyright, trademark or any Intellectual Property for any aspect of the Intellectual Property rights relating to the Site and/or the Services, whether or not such Intellectual Property has been provided under this Agreement or developed by the Company for the purposes of this Agreement.
*The User agrees not to (i) copy, modify, create any derivative work of, or include in any other products or any portion thereof, or (ii) either directly or indirectly decompile, disassemble, decipher, reverse engineer, re-engineer or otherwise attempt to derive Source Code or the underlying ideas, algorithms, structure or organization from the Company and/or the Site or directly or indirectly permit any employee/personnel of the User to decompile, disassemble, decipher, reverse engineer, re-engineer or otherwise attempt to derive Source Code or the underlying ideas, algorithms, structure or organization from the Company and/or the Site.
*The Company may procure third party components such as software, solutions, etc., (“Third Party Software”), to develop the Site and/or the Services. In this regard, in the event the Company procures any Third Party Software in relation to the development of the Site, all title, ownership and rights to such Third Party Software shall continue to vest either with such third party or with the Company. Consequently, the User may only have a restricted right to use the Third Party Software in relation to the Site and/or the Services as contemplated under these Terms and the User shall have no further right, title or interest in such Third Party Software other than as specifically contemplated under these Terms.
*The User acknowledges that during the term of this Agreement and use of the Site and Services, the Third Party Software shall continue to be owned solely and exclusively by such relevant third parties or the Company, as specified above in this Agreement.
*The User agrees not to represent the Company, the Site and/or the Services to be his/her/its own product or services or brand or Intellectual Property and technology.
*In addition to the foregoing, the User shall always identify and respect the intellectual property rights of third parties over any subject matter and shall not use them in any manner during the Transactions, unless specifically authorized by the holder/s of such intellectual property rights.
Subject to the Terms, unless otherwise approved by UPIGateways.Com or it’s authorized signatories, UPIGateways hereby grants only a limited, non-exclusive, non-transferable license to the User to use it’s Services for personal use and/or business purpose if approved by the authorized signatory of the Company the User is representing, and not for resale or distribution. Your rights to use the Services is limited to all terms & conditions set forth in the Terms. Except for your pre-existing rights and this license granted to you, we reserve all rights in and to our Services, including all related intellectual property rights. Except as otherwise explicitly provided in these Terms or as may be expressly permitted by applicable law, or as approved by UPIGateways or it’s authorized signatories, you will not permit or authorize any third party to: (i) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our Services; (ii) rent, lease or sublicense access to any of our Services; or (iii) circumvent or disable any security or technological features or measures of our Services. Any rights not expressly granted herein are reserved by UPIGateways.
Our Services may display, or contain links to, third party products, services, and Web sites. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed, authored, or made available by other users or other third parties on our Services, or which is accessible through or may be located using our Services (collectively, “Third Party Content”) are those of the respective authors or producers and not of us or our shareholders, directors, officers, employees, agents, or representatives. We do not control Third Party Content and do not guarantee the accuracy, integrity or quality of such Third Party Content. We are not responsible for the performance of, we do not endorse, and we are not responsible or liable for, any Third Party Content or any information or materials advertised in any Third Party Content. By using our Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not be responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third party service or Third Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through our Services.
UPIGateways provides the option to link third-party merchant accounts to our service. However, we do not have control over these third-party accounts, and we are not responsible for any actions or decisions taken by the third-party merchant or any associated financial institutions. If a linked account is blocked or restricted for any reason, UPIGateways shall not be held liable or accountable for such actions.
BHIM UPI logo : The BHIM UPI logo displayed on the UPIGateways website is a trademark and intellectual property of the National Payments Corporation of India (NPCI). UPIGateways is not affiliated with or endorsed by NPCI in any way. The BHIM UPI logo is used on the UPIGateways website solely for informational purposes to indicate compatibility with UPI-enabled apps and services.
The User agrees that in order to use the Site and/or Services, he/she needs to provide certain consent as published by the Company on the Site from time to time. Such consent may include consent to receive communication regarding User activity, Transactions, Fees, Verification, Promotional communication etc by any and all mode of communication as deemed apt by the Company. The User can opt-out, unsubscribe of any Promotional communication at any point. However, the User agrees the User can not opt-out of any form of Communication that is required for the Company to deliver the Services. By providing such consent, the User agrees to not to file any complaint, legal suit, case with any Regulatory Authority and/or Legal body regarding receiving such communication from the Company or its Licensors and/or Third Party Software providers. The User further agrees that such communication can be sent to him/her by the Company at any time of the day via. Any and all mode of communication as deemed appropriate and necessary by the Company and will supercede all prior “Do-Not-Disturb” service as the User may have activated at that point. Suspension of Services.
The Privacy Policy shall be read in conjunction with the Terms, is governed by the Terms and updated by the Company in the event of a change in the Company’s Privacy Policy. The Privacy Policy shall be made available by the Company for the User’s perusal at www.upigateways.com/Policy . It is the User’s responsibility to check www.upigateways.com/Policy to stay informed about the current Privacy Policy of the Company.
*Each Party represents and warrants that it has the right to disclose to the other and grant the other Party access to any information disclosed, or that may be disclosed, to the other Party.
*The Company represents, warrants, and covenants to the User as follows; to the best knowledge of the Company, Company does not contain any program, or other internal component which could damage, destroy, or alter any data or other information accessed through or processed by the User in any manner. The User shall immediately advise the Company in writing, upon reasonable suspicion or actual knowledge of any program or internal component that the Company has provided under this Agreement may result in the harm described above, and the Company will use best commercial efforts to get such program or The User hereby represents and warrants that he/she/it shall not utilize the Site and/or Services except for the purposes specifically contemplated under this Agreement or any other agreement entered into with the Company or specific purposes detailed by the Company separately and such purposes shall automatically form part of this Agreement. In the event that the Company learns that the User has utilized the Site and/or the Services for purposes other than what is specified in the Agreement, then the User shall be liable to indemnify the Company for such unauthorized use, including any third party claims arising therefrom.
*The User hereby represents and agrees that he/she/it shall refrain from publishing to the public or provide access to the public, using the Site and/or the Services or affiliated third party services, any content over which a third party has exclusive intellectual property rights or requisite protection thereunder or content which is derogatory, defamatory, slanderous, lascivious, pornographic, appealing to the prurient interest of individuals, and anything else which may incite public, political or religious unrest or disharmony, which may or may not result in affecting the law and order situation. However, if the User violates this particular clause, the User undertakes to bear all liabilities and responsibilities, civil and criminal, arising from such action/s of the User and shall keep the Company insulated and indemnified from the same.
*The User hereby represents and warrants to the Company that in the event of any suits, claims, disputes or such differences as are brought directly or indirectly against the Company by a third party as a consequence of breach of the terms and conditions of this Agreement by the User, the User shall at his/its sole cost assist the Company in defending such suits, claims, disputes or differences or indemnify the Company for the same, and any loss arising therefrom.
*The User represents and warrants that no copies of this Site or any portions thereof may be made by the User or any person under the User’s authority or control. The User agrees not to assign or share User’s passwords and username(s), if any, with any person whosoever.
*The User acknowledges that the User will be entitled to use certain Services only upon completing the requisite registration formalities as provided on the Company’s Site or elsewhere, as designated by the Company.
Upigateways Offers A Dynamic Qr Code Generation Service And Facilitates The Acceptance Of Payments Through Various Upi-enabled Apps. However, We Do Not Provide Payment Gateway Services, And We Are Not Involved In The Payment Processing Or Fund Settlement Between The Customer And The Merchant. We Are Not Responsible For Any Issues, Disputes, Or Financial Transactions That May Occur Between The Parties Involved.